Knowledge Base And RAG

1. Purpose

The knowledge base lets FastBee answer questions based on platform documents, project delivery files, product manuals, and protocol materials. Use it when answers must be grounded in specific documents.

2. Workflow

3. Document Preparation

Item	Recommendation
File content	Remove unrelated pages, repeated covers, and obsolete appendix content.
Naming	Include product, module, version, and date.
Permission	Confirm whether the document contains customer-sensitive information.
Format	Prefer structured Markdown, PDF, Word, or text files that can be parsed reliably.

4. Version Management

Use versions to keep retrieval stable. After documents change, create a new version, test retrieval, and publish it only after the result is acceptable. Keep the previous version available for rollback.

5. Retrieval Validation

Check Item	Expected Result
Hit accuracy	The returned chunks come from the expected document and section.
Answer grounding	The answer does not invent content outside the retrieved context.
Version status	Only the published version is used by production users.
Permission	Users cannot retrieve knowledge outside their authorized scope.

6. Common Problems

Problem	Check
No answer	Model availability, published version, document parsing status.
Wrong answer	Chunk size, document quality, prompt, and retrieval top-k.
Old answer	Whether the new version has been published.
Slow answer	Model latency, retrieval index size, and timeout settings.

Related Docs

• AI Overview
• Model Provider
• Protocol Adaptation